Frequently Asked Questions

Rental Program Overview

• Every rental starts as Rent-to-Own
• You can cancel anytime
• Rentals are billed in 30-day cycles

Rental Pricing

• Monthly rental cost: $25–$75, depending on the bat
• Each monthly payment is credited toward the bat’s Rent-to-Own price
• If you decide not to keep the bat, simply return it

Important Details

• Each bat comes with an automatic 15-Day Bat Rental
• So please confirm length, drop weight, and certification before ordering

Security Deposit

• $100 refundable deposit per bat
• Refunded once the bat is returned in good condition
• Or applied toward your buyout price if you decide to keep the bat

Easy Returns

• Email orders@nextbatup.com before your 30-day renewal
• We’ll send you a prepaid return label

• If you ordered the wrong bat or need an exchange, only 50% of the monthly rental fee will be refunded
• To avoid issues, we strongly recommend verifying:
• Bat length
• Drop weight
• Certification

The longer timeframes you may see at checkout simply represent the maximum time before the bat becomes yours automatically.

Example:

• Rent-to-Own price: $400
• Monthly rental: $50
• After 8 months, you’ve paid $400
• The bat is now yours — no additional charges

• Once payments reach the rental buyout amount, the rental ends automatically, the monthly rental payments stop, and you’ll receive a receipt by email
• Rent-to-own prices are established at the beginning of the rental based on the bat's condition (Brand new, very good, good, and fair)

Want to buy early?

You can purchase the bat at any time by paying the remaining balance:

• Log into your account at www.nextbatup.com
• Or contact us by phone or email

Want to cancel?

• Email orders@nextbatup.com or call 337-330-2813
• Once the bat is returned, your security deposit is refunded

1. Buy Used Bats (Direct Purchase)

You can shop used bats directly in our “Used Bats for Sale” section.

What to expect:

• Actual photos of each bat — no stock images
• You’ll know exactly which bat you’re receiving

Please note:

• Used bats are sold as-is
• 3-Day Return Policy (see details below)
• No manufacturer or store warranty included

2. Rent-to-Own (Try Before You Buy)

Every bat rental at Next Bat Up is a Rent-to-Own opportunity.

With Rent-to-Own, you can:

• Try the bat in real game situations
• Decide whether to keep it or return it after a short rental
• Purchase confidently, knowing the bat is game-ready, regardless of condition

Every rental bat is inspected and approved for play.

If you have questions about a specific bat, feel free to contact us before renting or purchasing.

• Brand New – Still in the original wrapper; never used.

• Very Good – Lightly used with minimal signs of wear; may have faint surface scratches.

• Good – Normal game use with minor scratches, a scuffed end cap, and small paint chips.

• Fair – Heavily used with visible scratches, a scuffed end cap, and noticeable paint chips.

Guaranteed Game-Ready:
We do not rent cracked, dented, or broken bats.

If you feel a bat is not game-worthy upon arrival, notify us immediately and we will issue a 100% refund.

• An account at www.NextBatUp.com
• A valid credit card
• A physical mailing address (no P.O. Boxes)

• Email orders@nextbatup.com
• We’ll send a free prepaid return label

Return Tips

• Reuse the original box when possible
• Replacement boxes are available at UPS, FedEx, or shipping stores

Grace Period & Renewal

• 7-day grace period after your renewal date
• Email us before renewal to avoid charges
• If not returned within 7 days, the rental automatically reactivates

• The bat is different from the listing photos
• The bat has cracks (not paint cracks) or dents not shown in photos

Returns are not accepted if:

• The bat was used after delivery
• The bat was damaged by the customer

Contact us within 3 days to initiate a return.

• Returned on time and undamaged → Full refund
• Damage or past-due balance → Deposit applied to costs

• $100 cleaning fee if pine tar is found
• Additional charges may apply if damage occurs during removal

• Easton
• Rawlings
• Louisville Slugger
• DeMarini
• Mizuno

Availability depends on inventory, demand, and manufacturer restrictions.

We are continually adding different bats.  Please check our inventory or call us if you are looking for a specific bat.

• Length – Matches the player’s height and strength
• Weight – Easy to swing without sacrificing control
• Grip – Cushioned and slip-resistant
• Material – Aluminum vs. composite
• League Rules – Certification and size requirements

• More than 2 requires manager approval

You can use your Next Bat Up receipt as proof of purchase when you submit a warranty claim.  If you do not have one, please email or call us and we will send you a copy. 

Please refer to the brand’s warranty policy.

• UPS Ground (flat rate): 2–5 business days
• Orders ship within 24–48 hours
• Weekend orders ship Monday
• Tracking is provided via email and in your account

We are not responsible for UPS delays once shipped.

1. Return the bat
2. Buy the bat
3. Update payment and continue renting

Accounts over 30 days past due may be sent to collections and restricted from future rentals.

• While hitting baseballs:
  We’ll replace it with the same model (if available)
• Outside of normal use:
  Customer is responsible for full bat value